Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Summary:

This individual collaborates cross-functionally to achieve high customer satisfaction from order placement to order fulfillment. This includes key account management, order status, returns, e-commerce live chat, and customer engagement.

Duties and Responsibilities:

Respond to customer inquiries via email, phone, or online.
Collaborate across functional teams such as sales, shipping, engineering, etc. to support customer requirements.
Data entry and management of order information, customer complaints, and returns.
Ensure order compliance with company policy and external and/or legal requirements.
Proactive communication and management of key strategic customer accounts.
Primary liaison for customer communication of company and/or product changes.
Engage in continuous improvement mindset, especially in new initiatives, such as e-commerce, live chat, increased customer satisfaction, supporting continued business growth.

Minimum Requirements:

Excellent written and verbal communication skills.
Driven to deliver excellent customer satisfaction.
Ability to solve customer problems and inquiries in a high demand, fast-paced, multi-tasking environment.

Preferred Experience:

SAP or equivalent systems experience.
Experience in customer service or customer facing role.
College degree or college coursework
Experience working in a cross functional environment with departments such as sales, shipping, engineering, etc.
Proficient in Microsoft Office and computer usage.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Apply now

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