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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
The IT Specialist (f/m/d) for Clinical Laboratory Solutions at Beckman Coulter Diagnostics is responsible for providing technical support for Beckman Coulter IT solutions in Austria and parts of Switzerland. This position is part of the Diagnostics - Service - Support team based in Austria and will be fully remote with travel within a dedicated territory.
You will be part of the Customer Service Support team and will report to the Field Technical Service Manager. If you thrive in a multi-functional and supportive role and want to help build a world-class Customer Service Support organisation - read on.
In this role, you will have the opportunity to:
Technical support of the Beckman Coulter IT solutions such as Remisol, PROService, Command Central and their networking, both remotely and on customer's site
Installation, instruction and troubleshooting of the IT solutions
Ensuring the implementation of modifications, Planning installation and documentation for BCI and third-party IT Products
Contact person for customers and internal departments in IT-relevant questions (e.g. network technology, data security)
Interdepartmental coordination of IT projects
Technical advice to departments in the preparation for offers and tender preparation
The essential requirements of the job include:
Completed training as an IT specialist, 1-3 years’ experience as a systems integration technician or comparable knowledge in the medical IT field
Good knowledge of network technology (TCP/IP, VPN, RDP) and MS Windows products
Basic knowledge of data protection and data security
Good written and spoken German and English language skills
Willingness to travel up to 60%
You bring an open, team-oriented, customer-oriented personality with a high willingness for further education in self-study
It would be a plus if you also possess previous experience in:
Knowledge of IT in medical laboratories and interfaces (HL7, ASTM) is desirable
Experience in a technical service organization ideally in the health care business
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
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